terms and condition
These Terms and Conditions ("Terms") govern the use of services provided by DXB Advisors. By accessing our website or using our services, you agree to be bound by these Terms.
Eligibility and Registration
You must be at least 18 years old and legally capable of entering into a binding agreement to use our services. You may need to register by providing your name, email address, and creating a password to use certain features.
Description of Crypto Service
We provide cryptocurrency exchange services through our website and mobile apps. These include:
– Exchanging between cryptocurrencies and fiat currencies.
– Processing deposits and withdrawals of cryptocurrencies and cash.
– Providing cryptocurrency wallets and payment processing services.
– Facilitating real estate, vehicles, and other purchases with crypto.
The availability of each service may vary based on your country of residence, verification level etc. We advise checking service details before use.
Fees and Payments (Crypto)
There are fees associated with trading and transacting through our platform. All applicable charges, exchange rates, and terms are provided during transactions. We reserve the right to update the fees as needed.
You authorize us to deduct any applicable fees from your account balance or the transaction amount.
Account Security and Storage (Crypto)
You are responsible for maintaining the confidentiality of your login credentials and crypto wallet private keys. We recommend using all security features available on our platform.
We store some cryptocurrency holdings in our custodial wallets to facilitate transactions. The assets stored by us on your behalf are insured and held securely offline.
Privacy of User Information
Our Privacy Policy outlines how we collect, use, share and protect your personal information. We use appropriate safeguards to protect user data and comply with applicable privacy laws.
User Conduct and Prohibited Activities
You agree not to misuse our services or engage in any illegal conduct through the platform, including money laundering, gambling activities, or intellectual property infringement. We reserve the right to terminate your account for any unlawful activity.
Disclaimers and Limitation of Liability
There are inherent risks associated with cryptos and blockchain transactions. We make no representations about profits from using our services.
Our liability is limited to direct damages up to the value of crypto assets or cash connected to the specific transaction or account issue.
Dispute Resolution
In case of any disputes, we will aim to resolve them through our internal and external dispute resolution procedures. If we cannot arrive at a mutual solution, the matter shall be resolved by binding arbitration.
Governing Law
These Terms are governed by the laws of the Emirate of Dubai and applicable federal laws of the UAE. You agree to the exclusive jurisdiction of the Dubai courts.
Changes to the Terms
We may amend these Terms periodically. Continued use of our services after any changes constitute consent to the modifications. If you do not agree to the amended Terms, you may close your account.
Contact Information
If you have any questions about these Terms, please contact us at info@dxbadvisor.com. Our team will assist you promptly.